Privacy Policy

Effective date: 1st May 2025

Wild Therapeutics (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website,  place an order, or otherwise interact with us.

 

1. Who We Are

We are: Wild Therapeutics
Baetostraat 15H, 1055 ER, Amsterdam, The Netherlands
Chamber of Commerce (KvK) Number: 93801750
VAT Number: NL005043946B74
Email: info@wildtherapeutics.com

We are the data controller for the purposes of the General Data Protection Regulation (GDPR).


2. What Personal Data We Collect

When you interact with us, we may collect the following types of personal data:

  • Identification and contact data – name, email address, phone number, shipping/billing address
  • Order information – purchased products, payment method (note: we do not store full payment details)
  • Account data – if you create an account, your login details
  • Communication data – any messages, feedback, or email correspondence
  • Usage data – IP address, browser type, pages visited, time on site (via cookies/analytics)


3. How We Use Your Data

We use your data for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order or inquiries
  • To send marketing emails (if you’ve opted in)
  • To provide customer support
  • To improve our website and user experience
  • To comply with legal obligations


4. Legal Basis for Processing

We process your data on the following bases:

  • Contractual necessity – to fulfill your orders
  • Consent – for marketing and non-essential cookies
  • Legal obligation – for tax, invoicing, or fraud prevention
  • Legitimate interest – for improving our website or responding to inquiries


5. Who We Share Your Data With

We only share your personal data with trusted third parties, including:

  • Payment providers (e.g., Stripe, Mollie, PayPal)
  • Shipping/delivery partners
  • Email marketing platforms (e.g., Mailchimp, Klaviyo – if used)
  • Web hosting and analytics providers

These providers only process your data on our behalf and under strict data protection agreements.


6. Data Retention

We retain your data only as long as necessary for the purposes outlined above, including:

  • Order and invoice data – retained for at least 7 years (Dutch tax law)
  • Marketing consent – until you withdraw consent
  • Analytics data – anonymized after a set period (usually 14–26 months)


7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your personal data
  • Request deletion (right to be forgotten)
  • Restrict or object to processing
  • Withdraw your consent at any time
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise these rights, email us at info@wildtherapeutics.com.


8. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience. You can read more in our Cookie Policy.

We only use non-essential cookies (like marketing or analytics) if you give us permission via the cookie banner.


9. Data Security

We take appropriate technical and organizational measures to protect your data, including secure servers, encrypted connections (SSL), and limited access to personal data.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Effective Date” at the top.


11. Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:

Wild Therapeutics
Email: info@wildtherapeutics.com
Address: Baetostraat 15H, 1055 ER, Amsterdam, The Netherlands